The CPI (Continuous Permanent Improvement) Coach

(1) Consulting & Implementation-support; (2) Training & Management Development Programs; (3) Corporate Directorship

1. Consulting programs available for corporates (contract includes training and implementation-support – client may choose one or more of the following):

  • Creation and Implementation of Business Excellence strategy
  • Business Process Excellence (identifying Business Processes from Customer-perspective, process-standardization, mapping and implementation)
  • Lean Six Sigma
  • Business Excellence Models
  • Sustained Innovation Program (‘Process for Innovation’)
  • Knowledge Management
  • Balanced Scorecard
  • Strategy matrix (identification & implementation of business strategy in a focused manner)

2. Training & Management Development Programs Business Excellence

This program is delivered to corporates OR in partnership with Business Schools as part of Management Development Programs. Training contents :

  • Strategic aspects of Business Excellence :
  •         (a) How to create a Business Excellence Roadmap that aligned with Business Strategy
  •         (b) Role of Leadership / Top Management
  • Identifying and designing business processes from the Customer’s perspective
  • Standardization : business-process mapping
  • Measures that Matter / Balanced Performance Measurement
  • Methods and tools for continuous  improvement – Lean Six Sigma
  • Root Cause Analysis : How to use Customer-complaints and defects as opportunities for continuous improvement
  • The ‘Process’ of Innovation
  • 360-degree Knowledge Management
  • The Cycle of Continuous Permanent Improvement 

Note : The above program for awareness on “Business Excellence” can be delivered in a 2-day training program – followed by help or support in application by employees of selected concepts as per business priorities. Training on one or more specific topics from the above also available. 

C. Corporate Directorship (Certified Corporate Director)

Independent Director on Boards or Advisory Boards)